The driver told the whole truth about working in Yandex.Taxi

The user "Picabu" under the nickname afizis, who works as a driver for the Yandex.Taxi service, spoke about how his work is arranged, and gave some advice to clients. It turned out that almost everything is possible for passengers and “they will not get anything for it”, but the driver is practically not protected from anything and receives little support from the company.
The driver told the whole truth about working in Yandex.Taxi when, children, just need, for example, a Passenger, maybe an order, nothing, will, afizis, Picabu, comments, work, support, very, taxi, time, Cash, Driver

The driver told the whole truth about working in Yandex.Taxi when, children, just need, for example, a Passenger, maybe an order, nothing, will, afizis, Picabu, comments, work, support, very, taxi, time, Cash, Driver

The user of “Picabu” afizis wrote that he was working as a driver for “Yandex.Taxi” in a small city with a population of 150 thousand people. Working in a taxi, as recognized by the author of the post, for the soul, and for earnings he has a small business.
Many customers often complain that city taxi drivers do not know. But afizis says that now it is not necessary.
“Knowledge of the city now does not matter, Yandex.Navigator works almost adequately, although I would prefer 2gis - it’s up to date on the driveways and entrances to the buildings, with which Yandex.Navigator has a problem. The main thing is to know the traffic rules and not to blunt: the majority of those who have recently started have a jitter when it’s time to drive and for money.
The taxi driver wrote that the customers definitely need to leave comments to the order, for example concerning the entrance to the house.
“Write comments - this is very, very useful, especially when entering from the front left end of the building of dentistry" Nibbler "through a neighboring yard in a detour of a fallen tree. It will be easier and more fun for everyone. ”
The driver told the whole truth about working in Yandex.Taxi when, children, just need, for example, a Passenger, maybe an order, nothing, will, afizis, Picabu, comments, work, support, very, taxi, time, Cash, Driver

And urged to warn about children.
“Write in the comments about children or luggage! We are not obliged to have three children's chairs for three children, for example. The order will take the one who will provide chairs for children. IMPORTANT! Fasten the children always and everywhere, a method in which the belt does not lie on the child's neck. I do not know about you, but your child is very dear to me, and I want to take him alive and healthy. There are a lot of mummies, saying: "Yes, there is a number, it is not necessary" or "And what are you wearing, are the cops standing?" Damn it, you fool, in order for a child to break his neck, he doesn’t even need an accident, he has to slow down enough to avoid an accident. And the safety of your children depends not only on me, but also on the asshole that today marked the DR and left drunk on the streets of the city. ”
The driver told the whole truth about working in Yandex.Taxi when, children, just need, for example, a Passenger, maybe an order, nothing, will, afizis, Picabu, comments, work, support, very, taxi, time, Cash, Driver

The driver spoke about the rights of passengers.
“You have 5 free minutes of waiting.Forest a hurry, calling in a minute. Price does not include stops. Therefore, one should not be surprised at the price increase if there were stops with waiting. ”
Separately, the author of the post on "Peekaboo" asked customers to put their marks on drivers. Especially since it is anonymous.
“Please give low ratings to bad drivers and write complaints: this helps you to clear the taxi of rudeness, the desire to cut the dough and inadequate. Please do not put low marks just like this: our blocking threshold is 4 or lower. We need good drivers, right? The driver does not see who puts him a low grade, and who - a high. The data is anonymous and unloaded only in a day or two. ”
The driver spoke about the pros and cons of his work, and the minuses turned out to be much more. And the most important of them is the lack of support and safety of drivers.
“The total lack of support for the driver as such. I was never helped when they threw me in cash, for example. And when I completed a long-distance order for 4000, and only 3000 fell on my account, I asked: "Why?" I was stupidly ignored, until I spammed everything I could with them: then they deigned to say that "they took time to check," while they did not forget to remove the commission. Tickets are closed and disappear.The email responds only to what it considers necessary, sentences, for example, or praise, and moreover within a couple of hours - the rest is stupidly ignored without a twinge of conscience. ”
 
The driver told the whole truth about working in Yandex.Taxi when, children, just need, for example, a Passenger, maybe an order, nothing, will, afizis, Picabu, comments, work, support, very, taxi, time, Cash, Driver

And of course, the customer is always right.
“Lack of protection from the passenger. I arrived at the address, and there, for example, two children. Pass to cancel the order does not want you too. Lost a lot of time, and in the end the numbers of the rating.
A passenger can cancel an order when you have already driven 4 km to him and there are 500 meters left. And he will have nothing. And you have spent gasoline and 15 minutes of time.
The passenger may not pay in cash, and nothing will happen to him.
A passenger can cancel an order when you are “on the spot” (when paying in cash), and he will have nothing.
A passenger can put a stake in the rating for no reason, and there will be nothing for him. ”
The driver told the whole truth about working in Yandex.Taxi when, children, just need, for example, a Passenger, maybe an order, nothing, will, afizis, Picabu, comments, work, support, very, taxi, time, Cash, Driver

In unforeseen situations, there is no one to turn to the driver for help, because the SOS button is not provided.
“There is no SOS button. You can call or report a state of emergency only in the sport lot. In general, the male sexual organ is permanently placed on the drivers, which is somewhat offensive. ”
Despite the huge number of drawbacks, according to afizis, he is satisfied with the work, she does not require special skills, she has enough money with not very heavy workload. But the author does not dismiss the fact that the work is nervous and not suitable for everyone.

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